FAQ

To protect our staff and to help decrease the spread of COVID-19, we will not see patients with respiratory symptoms in our office.  However, we understand your concerns and we want to help you during these stressful and confusing times.  We are happy to discuss with you, on the phone, the current recommendations for testing and treatment of your symptoms. 

In order to keep costs low and provide our services at a reasonable rate, we will not accept insurance.  There will be a reasonable fee for your service depending on its complexity.  We accept credit cards, cash and HSA debit cards.

Although we don't accept insurance, we have partnered with Reimbursify to easily file your out-of-network claim with your insurance company and and get reimbursed!

• All ages, particularly those at high risk for COVID-19 complications, such as the elderly or those who have serious underlying medical conditions like, heart disease, diabetes and lung disease
• Abdominal pain
• Acute musculoskeletal pain
• Fever
• Minor trauma including lacerations, sprains, simple fractures
• Skin infections, abscess incision and drainage
• Urinary tract infections
• Ordering and reviewing laboratory studies
• Ordering and reviewing imaging studies
• Refills of chronic medications (excluding narcotics)
• Telemedicine consultations and medical advice

To protect our staff and to help decrease the spread of COVID-19, we will not see patients with:

• Respiratory infections
• Will not test for COVID-19, Influenza, or Strep throat

We will also not see patients with:

• Chronic Pain
• Worker's Compensation or Disability Injuries

Yes, we offer telemedicine services utilizing doxy.me.  This is an easy and convenient browser based video chat system that you can use from your computers, laptops or phones.

Common telemedicine appropriate problems to discuss include:

• Allergies
• Constipation
• Cough, Cold, Flu-like Symptoms
• Diarrhea
• Fever
• Insect Bites
• Nausea
• Pink Eye or Styes
• Rashes
• Sinus Infection
• Sore Throat

This isn’t a comprehensive list of problems and you may not be appropriate for this type of service. If you need a hands-on exam, I will see you ASAP in our private facility.

Finally, telemedicine visits are not meant for emergencies. Call 911 or go to the nearest emergency room if you have symptoms like chest pain, shortness of breath, dizziness, numbness or paralysis, difficulty speaking, loss of consciousness, severe abdominal pain, seizures or other emergency needs.

To schedule a telemedicine appointment contact us by phone or text at (919) 500-4377.